Privacy Policy

Last Updated: January 1, 2026

1. How We Collect and Use Your Personal Data

Personal data refers to information that can identify an individual when used alone or in combination with other information. Such data is submitted directly by you when you use our website, products, or services, or interact with us—for example, when you contact us for support.

The data we collect depends on how you interact with us and may include name, company name, title, address, email address, phone number, login information, and more. We also collect information you provide to us and the content of messages you send, such as your inquiries or the questions and information you provide when seeking customer support.

We may use your personal data for the following purposes:

• Fulfilling your transaction or service requests, including order fulfillment, product or service delivery, and technical support
• Sending you information about products and services that may interest you
• Sending you important notices, such as order status updates
• Conducting internal audits, data analysis, and research to improve our products and services
• Protecting the security of our products, services, and customers
• Complying with and enforcing applicable legal requirements

2. How We Use Cookies and Similar Technologies

To ensure our website functions properly, we sometimes store small data files called cookies on your computer or mobile device. A cookie is a plain text file stored on your computer or mobile device by a web server. The content of a cookie can only be retrieved or read by the server that created it.

We use cookies primarily for:

• Remembering your identity to simplify repeated login steps
• Analyzing how you use our services to improve them

You can manage or delete cookies according to your preferences. However, please note that disabling cookies may affect your user experience and prevent certain services from functioning properly.

3. How We Disclose Your Personal Data

We do not share your personal information with third parties except in the following circumstances:

• With your explicit consent
• With authorized partners (such as logistics or payment service providers), limited to what is necessary to provide the service
• When required by laws or regulations, or by government authorities

We will not transfer your personal information to any company, organization, or individual except in the following cases: with your explicit consent; in the event of a merger, acquisition, or bankruptcy liquidation, where we will require the new entity holding your personal information to continue to be bound by this Policy.

4. How to Access or Modify Your Personal Data

You should ensure that all personal data you submit is accurate. We strive to maintain the accuracy and completeness of personal data and to keep it up to date.

Where required by applicable law, you may:

• Access specific personal data we hold about you
• Request that we update or correct inaccurate personal data
• Refuse or restrict our use of your personal data
• Request that we delete your personal data

5. How We Protect Your Personal Data

We take the security of personal data seriously. We use appropriate physical, administrative, and technical safeguards to protect your personal data from unauthorized access, disclosure, use, modification, damage, or loss.

We strive to protect your personal data, but please note that no security measure is perfect. You should take care to protect your personal information, such as not disclosing your login password or account details to anyone.

6. Third-Party Providers and Their Services

To ensure a smooth browsing experience, you may receive content or web links from third parties outside of our company and our partners. We have no control over such third parties. You may choose whether to access links, content, products, and services provided by third parties.

We do not control the privacy and data protection policies of third parties, and such third parties are not bound by this Policy. Before submitting personal information to third parties, please review their privacy protection policies.

7. Updates to This Policy

We reserve the right to update or modify this Policy from time to time. If our privacy policy changes, we will post the latest version here. If we make material changes to this privacy policy, we may also notify you through various channels.

8. How to Contact Us

If you have any questions, comments, or suggestions regarding this Privacy Policy, or if you need to exercise your personal information rights, please contact us using the information below: